Perodua SA
The Perodua mobile app helps businesses manage customer interactions, boost retention, and drive sales growth. It enables sales advisors to quickly exchange information using QR codes and securely verify identities with eKYC, reducing fraud.
The app also supports customer retention with activity tracking and follow-up reminders. Integrated presentation materials allow sales advisors to showcase products and promotions directly, improving engagement and conversions.
implemented
eKYC
function
reduced
57%
of Perodua sales agent manual work
what we've done
interface
+ simplifying the interface
Prioritize the most commonly used features and present them in a clear and accessible way.
QR
+ QR code
Use of QR code to help customer identifying secure purchase channel.
eKYC
+ eKYC scanning
eKYC, text recognizing, and text processing for IC and passport. Improving manual sales process flow.
centralized
+ integration with centralized DB
Closely integrated with centralized database to avoid data duplication.
retention
+ Customer Retention Program
Help Perodua sales agent to keep track of follow up action on sales, insurance renewal and events.
presentation
+ presentation materials
The mobile application automatically load latest presentation materials like brochure, price list, videos, manuals to the sales agent device, always ready for presentation to potential buyer.
