WhatsApp Business Integration
Automated WhatsApp messaging for OTP, transactions, reminders, feedback, and marketing campaigns
Official WhatsApp Business API integration for automated messaging across the entire customer lifecycle — OTP verification, transaction confirmations, appointment reminders, delivery updates, feedback collection, and promotional campaigns with template management and conversation analytics.
OTP & Verification
10:24Transaction Notifications
10:25Appointment Reminders
10:26Features
What's Included
OTP & Verification
Send one-time passwords via WhatsApp for login, registration, and transaction verification with auto-expiry.
Transaction Notifications
Automated order confirmations, payment receipts, shipping updates, and delivery notifications via WhatsApp templates.
Appointment Reminders
Scheduled reminders with confirm/cancel quick reply buttons, reducing no-shows with two-way interaction.
Feedback Collection
Post-service satisfaction surveys sent via WhatsApp with rating buttons and free-text response capture.
Marketing Campaigns
Broadcast promotional messages to opted-in contacts with template management, audience segmentation, and send scheduling.
Conversation Analytics
Track delivery rates, read rates, reply rates, and campaign performance with exportable reports.
Plans
Feature Comparison
See what's included at every level — each tier builds on the previous one.
| Feature | Basic | Advanced | Expert | Enterprise |
|---|---|---|---|---|
| OTP message sending | ||||
| Transaction notification templates | ||||
| Delivery status tracking | ||||
| Single WhatsApp number | ||||
| Appointment reminder with quick replies | — | |||
| Feedback survey collection | — | |||
| Template management panel | — | |||
| Contact opt-in/opt-out management | — | |||
| Marketing campaign broadcaster | — | — | ||
| Audience segmentation & targeting | — | — | ||
| Conversation analytics & reports | — | — | ||
| API for programmatic messaging | — | — | ||
| Multi-number / multi-brand management | — | — | — | |
| Chatbot auto-reply integration | — | — | — | |
| Compliance & message archival | — | — | — | |
| High-throughput enterprise sending | — | — | — |
Basic
4 features- OTP message sending
- Transaction notification templates
- Delivery status tracking
- Single WhatsApp number
- — Appointment reminder with quick replies
- — Feedback survey collection
- — Template management panel
- — Contact opt-in/opt-out management
- — Marketing campaign broadcaster
- — Audience segmentation & targeting
- — Conversation analytics & reports
- — API for programmatic messaging
- — Multi-number / multi-brand management
- — Chatbot auto-reply integration
- — Compliance & message archival
- — High-throughput enterprise sending
Advanced
8 features- OTP message sending
- Transaction notification templates
- Delivery status tracking
- Single WhatsApp number
- Appointment reminder with quick replies
- Feedback survey collection
- Template management panel
- Contact opt-in/opt-out management
- — Marketing campaign broadcaster
- — Audience segmentation & targeting
- — Conversation analytics & reports
- — API for programmatic messaging
- — Multi-number / multi-brand management
- — Chatbot auto-reply integration
- — Compliance & message archival
- — High-throughput enterprise sending
Expert
12 features- OTP message sending
- Transaction notification templates
- Delivery status tracking
- Single WhatsApp number
- Appointment reminder with quick replies
- Feedback survey collection
- Template management panel
- Contact opt-in/opt-out management
- Marketing campaign broadcaster
- Audience segmentation & targeting
- Conversation analytics & reports
- API for programmatic messaging
- — Multi-number / multi-brand management
- — Chatbot auto-reply integration
- — Compliance & message archival
- — High-throughput enterprise sending
Enterprise
16 features- OTP message sending
- Transaction notification templates
- Delivery status tracking
- Single WhatsApp number
- Appointment reminder with quick replies
- Feedback survey collection
- Template management panel
- Contact opt-in/opt-out management
- Marketing campaign broadcaster
- Audience segmentation & targeting
- Conversation analytics & reports
- API for programmatic messaging
- Multi-number / multi-brand management
- Chatbot auto-reply integration
- Compliance & message archival
- High-throughput enterprise sending
Use Cases
Where This Module Fits
E-commerce order updates
Clinic appointment reminders
Banking OTP verification
Restaurant reservation confirmations
Service center job status updates
Technology
Built With
Production-grade technologies trusted by enterprises worldwide.
Related Modules
Works Well With
SMS Gateway Integration
Multi-provider SMS with OTP, bulk campaigns, delivery reports, and failover routing
Push Notification Engine
Multi-channel push notifications with segmentation, scheduling, and analytics
Email Template Engine
Visual email builder with dynamic variables, SMTP integration, and delivery tracking
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