Courier Integration Hub
Unified API hub for last-mile courier partners with rate lookup, dispatch, and waybills
Single integration layer for last-mile couriers — Lalamove, GrabExpress, Pandago, Aramex, J&T, Pos Laju, and more. Provides rate lookup at checkout, dispatch on order confirmation, waybill and label generation, and a normalised tracking feed back to the merchant order record.
Features
What's Included
Multi-Carrier Rate Lookup
Real-time shipping quotes from configured couriers at checkout with cheapest, fastest, or preferred-carrier sort.
Dispatch Automation
Auto-dispatch to a preferred courier on order confirmation with rule-based routing and manual override per order.
Waybill & Label Generation
Generate AWB numbers, printable PDF labels, and pickup booking requests through each courier's native API.
Tracking Normalisation
Normalised status feed (picked-up, in-transit, delivered, failed) across carriers fed back to the merchant order record.
Failover Routing
Auto-failover to a backup courier when the primary returns an error, no-coverage, or rate-exceeded response.
Reconciliation Reports
Daily reconciliation of dispatched vs delivered vs returned shipments with per-carrier cost breakdown and exception list.
Plans
Feature Comparison
See what's included at every level — each tier builds on the previous one.
| Feature | Basic | Advanced | Expert | Enterprise |
|---|---|---|---|---|
| Single-courier integration | ||||
| Manual dispatch | ||||
| Basic tracking link | ||||
| AWB number storage | ||||
| Multi-courier rate lookup | — | |||
| Auto-dispatch rules | — | |||
| PDF label generation | — | |||
| Normalised tracking webhooks | — | |||
| Failover routing logic | — | — | ||
| Pickup booking automation | — | — | ||
| Cost reconciliation dashboard | — | — | ||
| Custom routing by postcode/zone | — | — | ||
| Cross-border courier support | — | — | — | |
| SLA monitoring per carrier | — | — | — | |
| Insurance and COD reconciliation | — | — | — | |
| Negotiated rate cards by tier | — | — | — |
Basic
4 features- Single-courier integration
- Manual dispatch
- Basic tracking link
- AWB number storage
- — Multi-courier rate lookup
- — Auto-dispatch rules
- — PDF label generation
- — Normalised tracking webhooks
- — Failover routing logic
- — Pickup booking automation
- — Cost reconciliation dashboard
- — Custom routing by postcode/zone
- — Cross-border courier support
- — SLA monitoring per carrier
- — Insurance and COD reconciliation
- — Negotiated rate cards by tier
Advanced
8 features- Single-courier integration
- Manual dispatch
- Basic tracking link
- AWB number storage
- Multi-courier rate lookup
- Auto-dispatch rules
- PDF label generation
- Normalised tracking webhooks
- — Failover routing logic
- — Pickup booking automation
- — Cost reconciliation dashboard
- — Custom routing by postcode/zone
- — Cross-border courier support
- — SLA monitoring per carrier
- — Insurance and COD reconciliation
- — Negotiated rate cards by tier
Expert
12 features- Single-courier integration
- Manual dispatch
- Basic tracking link
- AWB number storage
- Multi-courier rate lookup
- Auto-dispatch rules
- PDF label generation
- Normalised tracking webhooks
- Failover routing logic
- Pickup booking automation
- Cost reconciliation dashboard
- Custom routing by postcode/zone
- — Cross-border courier support
- — SLA monitoring per carrier
- — Insurance and COD reconciliation
- — Negotiated rate cards by tier
Enterprise
16 features- Single-courier integration
- Manual dispatch
- Basic tracking link
- AWB number storage
- Multi-courier rate lookup
- Auto-dispatch rules
- PDF label generation
- Normalised tracking webhooks
- Failover routing logic
- Pickup booking automation
- Cost reconciliation dashboard
- Custom routing by postcode/zone
- Cross-border courier support
- SLA monitoring per carrier
- Insurance and COD reconciliation
- Negotiated rate cards by tier
Use Cases
Where This Module Fits
E-commerce stores with multi-courier strategies
F&B and dark-kitchen on-demand delivery
Pharmacy and clinic medication delivery
Furniture and white-glove fulfilment
Cross-border parcel forwarders
Technology
Built With
Production-grade technologies trusted by enterprises worldwide.
Related Modules
Works Well With
Delivery & Logistics Tracking
Real-time GPS tracking, driver assignment, proof of delivery, and route optimization
Geolocation & Mapping
Interactive maps with geofencing, store locator, proximity search, and route display
Payment Gateway Hub
Unified payment abstraction over FPX, credit cards, e-wallets, and regional payment methods
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